Work History
Cartecay Bike Shop + Brewery
Co-Owner & Operator (2015-2026)
Retail Sales Manager (2013-2015)
Directed operations, staffing, customer experience, vendor partnerships, and long-term strategy for a destination bicycle shop and brewery serving North Georgia’s outdoor recreation community.
Managed product purchasing, service operations, brewery compliance requirements, and day-to-day business logistics.
Led branding, marketing, merchandise, signage, social media, and creative direction across multiple customer touchpoints.
Developed a highly engaged outdoor community through organized rides, events, partnerships, and local outreach initiatives.
Performed technical bicycle service, builds, repair, and product support, including for e-bikes, while maintaining strong customer relationships and repeat business.
Designed, built, and maintained the shop’s Backyard Bike Park, a skills-focused riding area used for customer practice, bike demos, and rider development.
Provided mountain bike instructional classes and certified coaching for customers and the local Georgia Cycling Youth Mountain Bike Team.
Successfully sold the business in March 2026 after building it into a recognized local destination.
Cohutta Trail Developers
Freelance Trail Builder & Designer (2015-2026)
Designed, flagged, and built sustainable multi-use trails for mountain biking, hiking, and outdoor recreation projects.
Applied trail design principles focused on flow, drainage, durability, grade management, and environmental stewardship.
Operated heavy equipment including mini skid steers and excavators while also completing detailed hand-finish work.
Collaborated with landowners, municipalities, and outdoor organizations on trail planning and long-term maintenance strategies.
Excel Graphics
Graphic Designer (2003-2013)
Designed print and digital marketing materials including branding, advertisements, brochures, and promotional graphics.
Managed production workflows from concept through final output while balancing timelines, budgets, and client expectations.
Worked directly with clients to develop creative solutions aligned with business goals and operational needs.
Maintained printing equipment and production software to ensure quality and consistency.
Sign-a-Rama
Graphic Designer (2001-2003)
Designed, produced and installed vehicle wraps, storefront signage, window graphics, and promotional displays.
Coordinated production schedules, installations, and communication between clients and installation teams.
Operated wide-format printers, vinyl cutters, and production equipment while helping supervise installations.
RockShox
Customer Service Representative (2000-2001)
Provided technical customer support and troubleshooting for suspension products, including setup, tuning, and warranty guidance.
Supported riders, retail partners, and internal teams through strong product knowledge and responsive service.
Assisted with documentation, training, and operational support during the transition of Customer Service and Technical Support operations from San Jose to Colorado Springs.